Privacy Policy

Creative Power Town Ltd is a private limited company registered in England and Wales. Our registered address is 20 Hepburn Road, St Pauls, Bristol, BS2 8UD.

We are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We may collect the following personal data when you interact with us:

• Name and contact details (email address, phone number)
• Organisation name and project details provided via our enquiry form
• Budget and service preference information
• Newsletter subscription email addresses
• Technical data such as IP address and browser type when you visit our website

We use your personal data to:

• Respond to project enquiries and provide quotes
• Send newsletters and production updates where you have subscribed
• Manage client relationships and project delivery
• Comply with legal and regulatory obligations
• Improve our website and services

We process your data on the following legal bases:

• Consent — for newsletter subscriptions and optional communications
• Legitimate interests — for responding to enquiries and managing client relationships
• Contract — where processing is necessary to fulfil a contract with you
• Legal obligation — where required by law

We retain your personal data only for as long as necessary. Enquiry data is retained for up to 3 years. Client project data is retained for 7 years in line with financial record-keeping requirements. Newsletter subscriber data is retained until you unsubscribe.

Under UK GDPR, you have the right to access, correct, erase, restrict or port your personal data, and to object to processing. To exercise any of these rights, contact us at [email protected].

We do not sell your personal data. We may share data with trusted service providers under appropriate data processing agreements.

Our website may use essential cookies to ensure it functions correctly. We do not use tracking or advertising cookies without your consent.

Creative Power Town Ltd
20 Hepburn Road, St Pauls, Bristol, BS2 8UD
[email protected]

You also have the right to lodge a complaint with the ICO at ico.org.uk.